the right dental team Archives - Dr. Ginger Bratzel

Filling Empty Hygiene Time

Does your hygiene schedule look like Swiss Cheese? Here are 3 easy steps you can use to evaluate this. What do I mean by Swiss cheese? A holey schedule – lots of cancellations, no-shows, broken appointments. While even a healthy hygiene department will have periodic openings, this becomes a problem when it is a consistent pattern. When I was observing the office of one of our clients recently, there was one specific hygienist that had no-show after no-show all morning. There are 6 hygienists in this office, however only one had several missing appointments. Everyone else was fully booked and almost all the patient showed. When I spoke with the doctor, he said that this happens quite often to this one particular hygienist. The first knee-jerk reaction would be…

Another Name For Dental Team Members To Grow Your Practice

Blog Articles-Weekly Training, Side-Bar Video, Video Resources

Building the right group to support your dental practice is critical. Who do you employ? What do you call your employees? I want to challenge you think of your employees in a new way. The IRS calls them employees. However, no one really likes that term. They are so much more than that. Staff is a more professional term, but it also makes me think of a staph infection. This doesn’t describe the support that you have behind the scenes. Many business offices like to call themselves a team. This isn’t a very good reflection of the monetary part of your business. While you may be working together to ultimately achieve the same goal, you are the owner, the leader. In my business, I prefer to hire ‘Multipliers’. Multipliers are…