When things go to heck…

When things go to heck…

Blog Articles-Weekly Training
by Dr. Ginger Bratzel [When Things Go To Heck...What Things Can You Do To Plant Success Seeds to Harvest Later]    (NOTE:  There's a lot of pearls in the video that aren't in the article so make sure to watch the entire recording to get them all.) Life happens and derails our goals. Businesses have interruptions. So what do you do when things aren't going the way you want or you're stuck? We talk about changing the focus to what you can control to create momentum and results. I recorded this with a live audience to give you action steps to gain control when things seem out of control and come out better on the other side.  Watch the video as I give case studies and examples for each…
Read More

New Patient Experience

Blog Articles-Weekly Training, Side-Bar Video, Video Resources
Dr. Ginger Bratzel talks about the New Patient Experience and how to get staff involved with team meetings and staff training. Many offices spend a large portion of their budget on getting new patients with marketing but they neglect what happens to the new patients once they come into the office. Have you ever thought about what to do when a new patient comes in? What is your new patient process? Does it happen exactly the same each and every time to insure consistency and not hit or miss experiences? How much did you spend on marketing to bring in these new patients? So why not find a way to get that investment back as well as getting the best for the patient? There are so many great ways to…
Read More

Showing You Care For Dental Practice Success

Blog Articles-Weekly Training, Side-Bar Video, Video Resources
Dr. Ginger Bratzel discusses how showing care will help you grow your practice and achieve your dental success. Today, we are still in our 6-part series “Six C’s of Growing Your Business” and we are going to discuss a very important “C” which is “CARING”. As health ‘care’ professionals, we are responsible for the physical health of our patients.  But as humans, we also need to show them that we truly care about them as people. The new patient experience is often talked about as the magic tool of patient attraction. But that level of detail and warm must also extend to all patients, at every visit. Showing that you care is the responsible of everyone in the office. No matter what happen, let them feel their importance and your…
Read More