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Getting The Right People On The Bus For Dental Team

Blog Articles-Weekly Training, Side-Bar Video, Video Resources
Dr. Ginger Bratzel talks about the importance of having the right team members and how they can help you grow your practice.     Growing a good team is important for running any successful practice. Everyone is a superstar, but they may just not be right for your office or that particular position.  Long-term team members might reach a stage in the practice growth where things aren’t going as well. They might not be comfortable with direction that the office is now taking, which in turn can cause friction in the office. No one can be successful without proper training and clarity in their role within the business.  Make sure your team members are fully trained and are in the right position for both you and them. Still, it might…
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Creating Customer Service Levels For Dental Patients

Blog Articles-Weekly Training, Side-Bar Video, Video Resources
Dr. Ginger Bratzel talks about how to create different levels of service that will appeal to potential patients.   To be successful in business, not just in dentistry, it is important that you are setting yourself apart from the competition. You can do this by creating your own, unique position and standing out in the competitive marketplace by creating signature, customer service levels. Within in this article, I’m going to share some real businesses and examples for you to model for your own dental practice.   I’ve spotlighted other businesses in the past, but now I want to focus on what the Whole Foods grocery chain does and what that means to your dental practice.   What is the Whole Foods Chain? What do they sell?   Whole Foods sells food; therefore they…
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