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It’s okay to bring up problems, but you have to have a solution, too.

Blog Articles-Weekly Training, Side-Bar Video, Video Resources
A simple strategy that can change how you handle the daily issues of running a dental practice.     This week’s topic came up from a meeting I had recently with one of my private clients.  They stated they had a team member that kept coming to them with issues within the office and was basically dumping it all on them. Now, this isn’t an uncommon issue.  All businesses have issues that arise. It’s a part of the process, but it’s how you handle those issues is that can make you successful. During this meeting, I offered my client a little piece of advice, a personal rule of mine from being a business owner for so many years.  It’s okay if a team member brings an issue to you but…
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Ask Yourself The Bigger Question

Blog Articles-Weekly Training, Side-Bar Video, Video Resources
Dr. Ginger Bratzel talks about asking yourself the bigger question when it comes to resolving issues in your dental practice. When it comes to running any type of business you are automatically thrown into the role of being a problem solver.  With dentists, this is even more so since you manage a dental practice, your staff, and your patients and their needs.  It can be a lot to juggle. So this week I wanted to share a video with you one a simple strategy that can help you handle those problems that arise while running a business.  When you are presented with an issue, I want you to step back and ask yourself a bigger question.   Click on the video image below to watch. Rarely is the problem just…
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Waiting For the Right Time To Resolve Issues

Blog Articles-Weekly Training, Side-Bar Video, Video Resources
Dr. Ginger Bratzel talks about knowing the right time to handle issues in your dental practice.   In your dental practice when you are presented with an issue, the first tendency is to try to resolve it quickly and move on.  But that lets this urgency become an emergency, which derails all your positive momentum. I wanted to make this video for you to tell you that when it comes to resolving issues sometimes patience really is a virtue.  Stepping back and waiting for the right time to address the problem can be the key to the whole puzzle.   Click on the video image below to watch. Like I’ve said before, I always take life lessons and tie them into these topics.  So I compare this one to gardening. …
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