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When New Prospects Say “NO” To The Next Step

When New Prospects Say “NO” To The Next Step

Blog Articles-Weekly Training
by Dr. Ginger Bratzel  [When New Prospects Say "NO" To The Next Step]  Are you hearing “NO” and you feel like it’s because: “They can't afford it.” “It's money.” “They're insurance-driven.” “They're looking for the cheapest option.” What do you say when a new client says 'NO' to your recommendations? This one is all about overcoming objections and it’s common. We feel like when somebody says something that doesn't go that way, we need a comeback. A response.  A plan. If someone gives a negative response, what would I'd say? Watch the full video to help you to hear “YES” more often and help more new clients. Would You Like to Dive Deeper Into Getting All The Clients You Need for Your Business with an Exploratory Call with Me?…
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When New Clients Don’t Solve The Problem

When New Clients Don’t Solve The Problem

Blog Articles-Weekly Training
by Dr. Ginger Bratzel  [When New Clients Doesn’t Solve The Problem]  This question came to me from the ole email bag: “Hey, Ginger, I think I need more clients. What should I do? And how do I get them?” Well, that seems like a simple question. But that's a complex answer. But the truth is, it does depend. While it feels like a knee jerk solution to think you need more clients. In some cases, that's true. You do need a certain amount of people coming in to feed your business, because you have an attrition rate with people move away, losing customers, or they just kind of age out or finish out with your services, and they don't need you anymore. Therefore, you need a certain flow to…
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Getting Better Referrals for Your Dental Practice the Disney Way

Getting Better Referrals for Your Dental Practice the Disney Way

Blog Articles-Weekly Training, Side-Bar Video, Video Resources
A 'Study and Deploy' Strategy to Increasing Referrals and W-O-W Prospective Patients Straight from Disney.   I LOVE great marketing.  And I LOVE Disney.  So when I see a great example that hits both of those points, I can’t wait to share it with you. When you have a group of customers/patients/clients that are so impressed with your services that they have to tell everyone about you, we call that raving fans. I’ve shared with you in the past the power of ‘share to care’ program to give your patients easy steps to recommend and refer friends and family to you.  The basis of that system contains a way to introduce the referral, reward to you and the prospective patients for doing this, and a way to track where your…
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Pre-Framing For Patient Referrals

Blog Articles-Weekly Training, Side-Bar Video, Video Resources
Dr. Ginger Bratzel talks about pre-framing patients to get patient referrals from new patients.     Pre-framing new patients from the start is important for letting them know what they will be getting out of their experience. However, there are a lot of things that tend to be overlooked in that early relationship that could later be beneficial. Asking for referrals from brand new patients is something that can be asked for upfront.   If new patients know that you grow your practice from referrals, they will be better prepared to help you out.  Scripting during the new patients experience can be included to introduce the topic. Other things that can be done are to implement a New Patient video to welcome these patients, which also cover their assistance with…
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Poor Internal Team Referrals

Poor Internal Team Referrals

Blog Articles-Weekly Training, Side-Bar Video, Video Resources
Are you not getting the number of referrals you wish to see? Team Members Don't Get Many Referrals Maybe you are going through your systems but things are connecting so that you see the results you are looking for? Let’s talk about that and who’s responsible for it. In your own practice, do you have some team members that their whole family comes to your office and all their friends on a regular basis? Aunt Betty, Uncle John and Uncle Fred, don’t forget the cousins- Susie, Christina, Joe, and of course, Grandma Pat who always brings cookies when she comes in… And then there are other team members. The one’s you don’t see any of their friends or family members.  You know they are married but you have only seen the…
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