The Opposite of Loving Your Practice
The Opposite of Loving Your Practice is NOT Hate...It's Indifference We all have the patients who love us, pay their bills on time, always smiling when they come in. They will bake us cookies at Christmas and tell everyone at work that they need to come to our office. Often times, we think that the opposite of the lovers are the haters. The people who are always complaining and constantly tell us what we are doing wrong. But that’s not true. Having haters isn’t always a bad thing. Haters give us feedback and opportunities to improve. The true opposite of the lovers are those that are ‘indifferent.’ They don’t love or hate us. They just take up space. They don’t move forward with their treatment but they just show…