Properly Handling Negative Reviews

Properly Handling Negative Reviews

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Negative reviews are almost inevitable in the age of technology, so you need to have systems in place to handle them.   Being in the age of technology reviews are more important now than ever before.  Which is great for the consumer, because we have access to researching reviews on anything before making a purchase or selecting a service provider.  We have gotten to a point in our society where we trust a total stranger behind a keyboard more than our friends and neighbors. But on the flip side, when you are the business in question it can be frustrating and a lot to keep up with.  Anyone can say anything they want about your practice and it’s on the internet for everyone to see.  Have you found yourself in…
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