Turning A Negative Experience Into A Positive One

Blog Articles-Weekly Training, Side-Bar Video, Video Resources
Dr. Ginger Bratzel talks about the importance of turning a negative patient experience into a positive experience As you already know, I pull these weekly topics from many different avenues and life adventures.  They aren’t always pulled from dentistry specifically. So this week’s topic came up from this summer’s family vacation. If you have a family you know figuring out the perfect vacation to fit everyone’s wants and needs isn’t an easy feat in its self.  We did a lot of research trying to fit the perfect location.  My husband was unable to come with us this year, so finding a place that would keep my kids happy and entertained, while also having some relaxing mom time was a challenge.  After a lot of research we found a resort that…
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