Business Lessons From Disney:  That’s Not My Job

Business Lessons From Disney: That’s Not My Job

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How everyone in your practice, from top to bottom, can improve your patient's experience. When you are searching for inspiration to grow your dental practice, the obvious choice is to look at big companies who are blazing the trails to take notes from. I do this myself in growing my own business. And one of the best companies I have found to emulate is Disney. I am a big fan of the company for a lot of reasons, one of which is they are a very successful company who strives to always ‘wow’ their customers and do it with a smile. Disney is known for their ability to hire stellar employees with the ‘customer is always right mentality’ while doing it with a smile. Customer service is imprinted into every…
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