dental hygiene schedule Archives

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Filling Empty Hygiene Time

Does your hygiene schedule look like Swiss Cheese? Here are 3 easy steps you can use to evaluate this. What do I mean by Swiss cheese? A holey schedule – lots of cancellations, no-shows, broken appointments. While even a healthy hygiene department will have periodic openings, this becomes a problem when it is a consistent pattern. When I was observing the office of one of our clients recently, there was one specific hygienist that had no-show after no-show all morning. There are 6 hygienists in this office, however only one had several missing appointments. Everyone else was fully booked and almost all the patient showed. When I spoke with the doctor, he said that this happens quite often to this one particular hygienist. The first knee-jerk reaction would be…

Improving Case Acceptance

Blog Articles-Weekly Training, Side-Bar Video, Video Resources

Improving your practice's case acceptance without spending anymore money Are your patients not committing to treatment after you’ve discussed things? Case acceptance is something I get asked about often. Sure, patients are more hesitant to spend money, or they just aren’t like they used to be. However, there is always room for improvement. Do you ever get up to do something and when you walk out of the room you completely forget what you were doing? It happens to everyone. It isn’t dementia. There is a psychological trigger in our brain to wipe things clean when our surroundings change. It keeps us from having too much information in our short-term memory. And when emotions and anxiety are high, this trigger is more likely to wipe information even faster. (Think…

Focusing on Your Big 3 To Grow Your Dental Practice

Blog Articles-Weekly Training, Side-Bar Video, Video Resources

Where to FOCUS your attention to create dental practice growth? What’s the power in the big 3? Out of the things you do, what few procedures bring in most of your revenue? I want to share a business lesson from McDonald’s. The McDonald’s brothers had several restaurants versions before they developed the business model that has been modeled around the world. They went through years of failure and weren’t an overnight success story. In the Michael Keaton movie, “The Founder”, it details the McDonald's Boys track record in movie theaters and restaurants. They had issues with business models, locations, all sorts of things went wrong. Until they started looking at the numbers, the trends… They had a drive-in BBQ place that had over 30 items on the menu.…