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Knowing When To Fire A Poor Performing Team Member

Firing an employee doesn’t mean they are a bad person, they just aren’t the right person for your practice. Do you have a team member that is not performing the way you think they should be and you’ve been struggling with them?  Well, this one is for you.  I want to share some insight to help […]

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Poor Internal Team Referrals

Are you not getting the number of referrals you wish to see? Team Members Don’t Get Many Referrals Maybe you are going through your systems but things are connecting so that you see the results you are looking for? Let’s talk about that and who’s responsible for it. In your own practice, do you have […]

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Upleveling your Dental Team To Grow Your Practice

What is the best type of person to hire and who should be working in your office? Learn how to evaluate your current team members and how you practice works together.   In previous trainings, I’ve talked about hiring multipliers and not just staff or employees. When you look at your current team, I want […]

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The Opposite of Loving Your Practice

The Opposite of Loving Your Practice is NOT Hate…It’s Indifference   We all have the patients who love us, pay their bills on time, always smiling when they come in. They will bake us cookies at Christmas and tell everyone at work that they need to come to our office. Often times, we think that […]