Pre-Framing For Patient Referrals

Dr. Ginger Bratzel talks about pre-framing patients to get patient referrals from new patients.


Pre-framing new patients from the start is important for letting them know what they will be getting out of their experience. However, there are a lot of things that tend to be overlooked in that early relationship that could later be beneficial.

Asking for referrals from brand new patients is something that can be asked for upfront.
If new patients know that you grow your practice from referrals, they will be better prepared to help you out.  Scripting during the new patients experience can be included to introduce the topic. Other things that can be done are to implement a New Patient video to welcome these patients, which also cover their assistance with future referrals.
If you can show new patients what to look forward to and make them feel happy, asking them for patient referrals in the beginning is a natural process where you can expect to get their cooperation and assistance.



In this video, you’ll learn about:
  • Pre-framing expectations for new patients
  • Expecting referrals from patients
  • New Patient video
Watch the video for the full details on how Pre-framing for Patient Referrals can help you build your practice, grow your practice and attract new patients.