Sometimes getting new patients isn’t the answer you need, it’s keeping the ones you have.
I have a super shocking topic to share with you, are you ready? Getting new patients might not be the right answer for you.
I’m sure it will take you a minute to wrap your head around that but hear me out.
This is a taboo topic for me as well since my proprietary system is the New Patient Attraction Automation TM. Obviously, I know the power of new patients, they are the livelihood of your practice. But getting new patients isn’t the end all, be all of growing your practice.
If you are an existing office, you should have an existing patient pool. So I want you to look at the patients you already have and make sure you’re keeping them before you try to bring in anyone new. Because a leaky bucket isn’t helping anyone.
Click on the video image below to watch.
If you’re bringing in all these new patients and they are just as quickly escaping out the back door and never returning, then you’re wasting your time, money, and efforts. You have to make sure you have all the proper systems in place to keep them once you get them.
There are many factors that play into creating patients for life. Like: having 5-star customer service, offering existing patient offers, showing them you appreciate them, and giving them a stellar patient experience.
All of these ways, plus many more, contribute to ensuring your existing patients keep coming back to you. You should always be looking for ways to plug the holes in your leaky bucket to stop you from losing the patients you worked so hard to get.
Now, I know not all patients are a fit for your practice, so in the video, I explain how to use previous patients as a learning curve to make you better going forward. I also help you figure out what obstacles are getting in your way, and what you need to do to correct them. Because let’s face it, I could deliver a million new patients on your doorstep tomorrow but if you don’t have the proper systems in place to keep them, you will be in the same place you are now by next month.
In this video, you’ll learn about:
- More patients isn’t always the answer
- Overcoming the leaky bucket syndrome
- Keeping your existing patients is the first step