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[April 24, 2020] by Dr. Ginger Bratzel

Episode 14:  [Emergency Care During COVID-19]

For the last 18 years or so, a big part of my job is to look at the numbers and find patterns within businesses.  And with the data, I can clarify what to focus on and build a strategic plan of action to accomplish what needs to be done next.

After looking at enough practices for years, there are key trends I can spot very quickly.

But things are different right now.

Very different.

With the current COVID-19 pandemic, there are fewer key performance indicators to watch at the moment because practices are scaled way back and focused more on emergency and urgency types of care.  With the first 30 days of data in for the pandemic time period, there have been some standouts emerging and they all have the same thing in common.

Listen in to this week’s podcast episode to hear what’s working, what’s not, and how to jump start your practice for the next phase if you need to.

You will learn:

  • The two practice patterns that have emerged
  • How some smart, strategic practices have increased their new patient numbers during this period
  • And if you are needed a jumping off point to ramping your practice back up, where to start

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