Paying It Forward

Paying It Forward

Blog Articles-Weekly Training, Clinic Marketing, Video Resources
The power of paying it forward to others in need and how it can not only benefit you, but also your dental practice. I’m a big believer in you get what you send out.  Which is why I believe paying it forward is very important, not only for the act it’s self but to your wallet, as well.  It impacts far beyond the one person or group you are helping.  It’s like throwing a rock in a still lake as the ripples spread and grow. While this is something I’ve always believed to be true, I recently met someone who really inspired me.  They do it in such a genuine unique way I had to share it with you.  And what better way to illustrate something than by sharing a…
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Knowing The True Importance Of An Upsell

Knowing The True Importance Of An Upsell

Blog Articles-Weekly Training, Clinic Marketing, Side-Bar Video, Video Resources
The true value of an upsell isn't always about money. This video strategy is coming to you from the Bahamas, where I am continuing my business lessons from our Disney cruise.  Now if you’ve ever done some type of Disney vacation, you know it isn’t cheap.  There are other theme parks and cruises that are probably more cost efficient.  But what you’re really paying for with Disney is the experience and the memories.  It’s an investment for happiness. They are able to do this because they are really good at putting things in a currency that is important to the customer and that currency is not the dollar.  At every chance there is an opportunity to upsell.  We were on a cruise, we have already paid for our trip, but…
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Paying Attention To Customer Service Details

Paying Attention To Customer Service Details

Blog Articles-Weekly Training, Clinic Marketing, Side-Bar Video, Video Resources
No matter how large your practice grows, always treat each patient as if they are your only patient. I’m live from the Bahamas while on vacation with my family on a Disney cruise for this week’s tip.  Since I’m always looking for tips and strategies to share with you to grow your practice and get more patients, I decided to set up my camera right there on the beach and shoot you a quick video. I’m sure you know by now I am an avid Disney fan, not only because of the products and services they offer, but for their desire to provide exceptional customer service.  The boat was docked at Disney’s private island Castaway Cay, which serves as a private beach exclusive for Disney cruises. When you watch the…
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