New Patient Experience

Blog Articles-Weekly Training, Side-Bar Video, Video Resources
Dr. Ginger Bratzel talks about the New Patient Experience and how to get staff involved with team meetings and staff training. Many offices spend a large portion of their budget on getting new patients with marketing but they neglect what happens to the new patients once they come into the office. Have you ever thought about what to do when a new patient comes in? What is your new patient process? Does it happen exactly the same each and every time to insure consistency and not hit or miss experiences? How much did you spend on marketing to bring in these new patients? So why not find a way to get that investment back as well as getting the best for the patient? There are so many great ways to…
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