Handling Team Based Problems

Handling Team Based Problems

Blog Articles-Weekly Training, Side-Bar Video, Video Resources
Implementing a policy to ensure your practice's issues are handled effectively and efficiently. I am always telling you the importance of having team meetings and trainings but to help your practice run smoothly and efficiently.  Meetings are very important in making your practice run like a well-oiled machine, making sure your schedule stays full, your dental marketing is steady, and keeping your team synced. I can get resistance from dentists saying, ‘Ginger, I hate doing meetings because they often just turn into gripe-sessions.’  The team gets ugly with each other, everyone is complaining, and we never stay on track.  But that doesn’t have to be the case.  So I want to share a policy for you to put in place to take the burden off you while creating a solution.…
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Sharks and Selfie Sticks

Sharks and Selfie Sticks

Blog Articles-Weekly Training, Side-Bar Video, Video Resources
The True Dangers   Pigs, selfie sticks & sharks, oh my! Sharks are known as man-eaters. They get all the attention in the news and in the movies. Heck, they even have a whole week of terror focused on them. However, did you know more people die from pig attacks or using selfie sticks? Seriously, can you imagine The Discovery Channel giving a whole week of coverage to the dangers of the pig? What about a 5-hour documentary on “Terrors of the Selfie Stick?” Doesn’t have the same feel does it? Yes, sharks are big and scary looking…but in reality, they are not a real threat to most people. The attention they receive is misdirected. In your dental practice, what are your “sharks”?  These are the things that seem like…
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Poor Internal Team Referrals

Poor Internal Team Referrals

Blog Articles-Weekly Training, Side-Bar Video, Video Resources
Are you not getting the number of referrals you wish to see? Team Members Don't Get Many Referrals Maybe you are going through your systems but things are connecting so that you see the results you are looking for? Let’s talk about that and who’s responsible for it. In your own practice, do you have some team members that their whole family comes to your office and all their friends on a regular basis? Aunt Betty, Uncle John and Uncle Fred, don’t forget the cousins- Susie, Christina, Joe, and of course, Grandma Pat who always brings cookies when she comes in… And then there are other team members. The one’s you don’t see any of their friends or family members.  You know they are married but you have only seen the…
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Upleveling your Dental Team To Grow Your Practice

Upleveling your Dental Team To Grow Your Practice

Blog Articles-Weekly Training, Side-Bar Video, Video Resources
What is the best type of person to hire and who should be working in your office? Learn how to evaluate your current team members and how you practice works together.   In previous trainings, I’ve talked about hiring multipliers and not just staff or employees. When you look at your current team, I want you to think that every day is an opportunity for every member to rise up and improve by upleveling, the top level that you can. What do I mean by the uplevel or upleveling? Business is always evolving, advancing, moving forward. Change is imminent and if you aren’t growing, you are dying. You might have some employees however, that are stagnant. They have plateaued in their development.   They do the bare minimum and don’t move…
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